FAQs
Frequently Asked Questions
We recommend booking at least 24 hours in advance for standard trips. For airport transfers, events, or peak travel times, earlier booking is preferred to secure your ideal vehicle.
We monitor your flight in real time. If your flight is delayed or arrives early, your chauffeur adjusts the pickup timing accordingly.
For airport pickups, your chauffeur can meet you at arrivals, baggage claim, or curbside based on your selected service and airport rules. Pickup instructions are shared before your ride.
Point-to-point and airport transfer pricing is fixed at the time of booking. The confirmed price is the price you pay, with no metered surprises.
Yes, child safety seats are available upon request. Please mention your requirement while booking so we can prepare the right seat for your trip.
Cancellation terms depend on the trip type and notice period. Standard rides can usually be cancelled within the allowed window before pickup. Event and hourly bookings may require more notice.
Yes, extra stops can be added during booking or requested during the ride. Additional time or mileage may affect the final price depending on your route.
Corporate accounts can be arranged for executive teams, recurring travel, airport transfers, meetings, and events. Contact our team and we will help set up your account preferences.
Vehicle options may include executive sedans, luxury sedans, premium SUVs, and sprinter vans depending on your location, passenger count, luggage, and service type.
Where applicable, tolls, taxes, waiting time rules, and gratuity details are shown during booking or included in your confirmed quote.